Degraded performance of RMS Online Reservation Delivery

Incident Report for RMS Cloud

Resolved

This incident has been resolved.

Posted Aug 25, 2025 - 10:25 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 25, 2025 - 06:26 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 25, 2025 - 05:02 UTC

Investigating

We’re currently seeing a higher than usual number of delays and delivery issues with online reservations. Our team is actively investigating the cause and working to resolve it as quickly as possible.

In the meantime, we recommend manually creating reservations to ensure they are processed without delay.

Posted Aug 25, 2025 - 04:39 UTC

This incident affected: Australia (RMS Channel Manager).