Intermittent Performance Degradation for APAC Users

Incident Report for RMS Cloud

Resolved

This incident has been resolved.

Posted Nov 12, 2024 - 22:05 UTC

Monitoring

Engineers have implemented and released a fix today and will monitor for a further 24 hours.

Posted Nov 11, 2024 - 21:24 UTC

Investigating

We are currently investigating a performance issue affecting some of our APAC users. Users in this region may experience intermittent slower response times, specifically on reservation, reporting, and quote functions.

Our team is actively working to identify the cause of this degradation and restore optimal performance as quickly as possible. We are monitoring the situation closely and will continue to provide updates as we progress towards a resolution.

Posted Nov 01, 2024 - 05:01 UTC

This incident affected: Australia (RMS9+ (Live), RMS 9+ (Release Candidate), RMS9+ (Beta)).