DRC Connection Issues

Incident Report for RMS Cloud

Resolved

This incident has been resolved.
Posted Oct 08, 2026 - 07:43 UTC

Monitoring

Our team have restored the DRC service and we're monitoring to ensure no further issues are present.
Posted Oct 08, 2026 - 07:21 UTC

Identified

We've identified the cause of this issue and are working to restore the service. The next update will be available by 18:30 AEDT.
Posted Oct 08, 2026 - 06:58 UTC

Investigating

We're urgently investigating an issue affecting DRC device connections. Updates will be provided shortly.
Posted Oct 08, 2026 - 05:08 UTC
This incident affected: Australia (RMS9+ (Live), RMS 9+ (Release Candidate), RMS9+ (Beta)).